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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bethany Green

August 27, 2024

5  out of  5
rating by Bethany Green
"Marcus Madison is always professional, answers any question FAST AS FLASH, and is always a joy to work with. Thank you for handling everything for me. I appreciate you."
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joe brine sr

July 9, 2024

2  out of  5
rating by joe brine sr
"I was with State Farm….house insurance price…not bad…..car insurance….HIGH…..and if you go to get policy for your wife,s diamond…..for get it….Terrible insurance……they don,t give you full value………of Diamond….shop around…I check with three other insurance companies…two of them...... give me better policy and prices on …house ,car and Full value …diamond policy….I saved $300.00….Good Bye….State Farm……,,,…THEY LOST A GOOD CASH CUSTOMER.....STATE FARM.......ALL YOU HAD TO DO IS CALL..... YOU NEVER......DID.........STATE FARM ...SET THE PRICE ON THE RING...NEVER OFFERED.... NO MORE THAN $ 5000.00...dollars. I DID ADVISED STATE FARM PEOPLE ...I WOULD BE LOOKING FOR BETTER...POLICY ELSE WHERE....YOU DIDN,T CARE..."
We responded:
"Hi Joe, Thank you for your review. I’d be happy to sit down and talk to you about the changes that have happened. I am sorry you did not have a good experience with the ring. We base the insurance value on the appraisal received from the Jeweler. "
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d' Lourdes

January 8, 2024

5  out of  5
rating by d' Lourdes
"State farm is the best car insurance lowest prices and amazing customers service"
We responded:
"We appreciate your 5 star review, d' Lourdes! Giving the best value we can is what we strive for and customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out! "
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Michael Small

October 2, 2023

5  out of  5
rating by Michael Small
"Just moved back to ohio from Florida and had to get insurance, way better prices than Florida so I'm a happy customer.. great service and friendly people.. highly recommend checking this place out if you're shopping for insurance"
We responded:
"We appreciate your 5 star review, Michael! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out! "
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Bloombeards

August 18, 2023

5  out of  5
rating by Bloombeards
"I have been a customer of Scott Seiple State Farm for over 12 years now. I have multiple lines of insurance from them including my home, multiple autos, personal affects, etc. The office staff is always helpful and kind. Only good things to say about my experiences here over the years! Glad to be a customer."
We responded:
"We appreciate your 5 star review, Bloombeards! Customer service is important to us so we are glad you have had a great experience. Thank you for coming to us for all your home, auto and Life Insurance needs and being part of the Seiple Agency family.."
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Susan Kalan

May 9, 2023

5  out of  5
rating by Susan Kalan
"Scott Sieple and Colleen Mullen have always been there for us, whether it was for car insurance, home insurance, or apartment insurance for our son. We have never felt like we were on our own. Anytime we’ve had to contact them regarding car accidents or home issues, they have been so helpful, kind, and responsive . Scott treats you like a friend, not just a customer."
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Steve Irgang

May 4, 2023

1  out of  5
rating by Steve Irgang
"Two people that I love have worked here and been forced out by a toxic work environment. One of them keeps alcohol in the office so they can drink all day, draw your own conclusions there. I wouldnt recommend this office to my worst enemy. Don't call and expect to talk to the man who's name is on the building either. He's never there. Take your business to an office where they actually care."
We responded:
"Thank for the review. We here at the Scott Seiple Agency value our customers above all else. Recently, one of our newer employees fell short of upholding the strong values that we have held for many years. We apologize sincerely for the mistreatment of our customers at the hands of said employee. Now that the employee is no longer with us, we have made it our number one priority to ensure customer satisfaction. We thank you for staying loyal to the Scott Seiple Agency during this time, it is our goal to continue to ensure quality care of our customers. Thank you for your patience and your understanding. We encourage you to reach out if there are any questions or concerns at this time."
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Chris W

May 1, 2023

2  out of  5
rating by Chris W
"I have been a state farm customer for years. But recently it has been extremely difficult to get someone on the phone or even to call me back. Making me think of taking my business elsewhere. Im not sure if it's just this office or what. Also they had some difficulty with there computer system of updating my information, or change of information. Each time I eventually get someone on the phone I have to notify them of the change, this has happened on several occasions."
We responded:
"Hi Chris, Thank you for your review. I’d be happy to sit down and talk to you about the changes that have happened. Thank you for your review. I’d be happy to sit down and talk to you about the changes that have happened. "
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Leanne Tierney

February 13, 2023

5  out of  5
rating by Leanne Tierney
"Excellent service and I was very pleased with the price of my policy! Great comprehensive coverage."
We responded:
"We are happy to hear you are pleased with our customer service, Leanne! Thank you for your 5-star review."
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Debora Ray

February 11, 2023

5  out of  5
rating by Debora Ray
"I'm very pleased with this State Farm agency. Everyone is very helpful and friendly."
We responded:
"We appreciate your 5 star review, Debora! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out!"
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Maria B.

February 11, 2023

5  out of  5
rating by Maria B.
"My Dad has been a State Farm client for almost 35 years. He's a big fan. Scott's office helped my Mom out a little while ago & she was really happy 😁"
We responded:
"We appreciate your 5 star review, Maria! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out!"
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Brian Carnie

August 11, 2022

5  out of  5
rating by Brian Carnie
"Always well taken care of and great customer service. A real pleasure to do business with. 😀"
We responded:
"We appreciate your 5 star review, Brian! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out!"
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Ashley Sava

July 29, 2022

5  out of  5
rating by Ashley Sava
"Everyone goes above and beyond to help me and answer my questions. 10/10 recommend."
We responded:
"We appreciate your 5 star review, Ashley! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your Insurance needs! If there is anything we can do for you please reach out!"
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Kirsten Cook

July 29, 2022

5  out of  5
rating by Kirsten Cook
"This team is the best in the area!! Super knowledgeable and helpful. Any time I have a question they have the answer! So grateful for them!!"
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Linda Marimpietri

July 27, 2022

1  out of  5
rating by Linda Marimpietri
"My 72-year-old mother was just dropped from State Farm. I can’t recommend them to anyone."
We responded:
"Thank you for the feedback, Linda. I’m sorry to hear that you had a negative experience. Unfortunately, underwriting sometimes makes decisions that our team here in the office cannot control. I couldn’t find your name and number in our book of business to reach out to you but would be happy to speak with you regarding your experience if you’d like to call the office: 330-545-3585. -Katie"
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Dom Martini

October 15, 2021

5  out of  5
rating by Dom Martini
"We have been with State Farm in Girard for years and have always had great quality service. The staff is very helpful"
We responded:
"We are happy to hear you are pleased with our customer service, Dom! Thank you for your 5-star review."
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Jennifer Hunter

October 13, 2021

5  out of  5
rating by Jennifer Hunter
"Great company, great customer service. The rates are good and competitive. Friendly staff and quick response to get back on your way."
We responded:
"We appreciate your 5 star review, Jenn! Customer service is important to us so we are glad you had a great experience. Thank you for coming to us for all your home & auto insurance needs!"
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Ashley Martini

October 12, 2021

5  out of  5
rating by Ashley Martini
"We absolutely love every single member of this team at the girard location! Everyone is so friendly, knowledgeable and professional. Katie and Colleen are excellent :)"
We responded:
"Thank you , Ashley! It's our pleasure to help you with your auto, home, and life insurance. We love having you as a part of our Scott Seiple State Farm family."
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Paul Hake

January 18, 2021

5  out of  5
rating by Paul Hake
"Very nice and helpful people that work there.also satisfied with my car and house insurance."
We responded:
"Paul, we are so happy to hear that you found our team helpful! It was our pleasure. Thank you for choosing Scott Seiple State Farm Ins Agency!"
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Timothy Noufer

July 28, 2020

5  out of  5
rating by Timothy Noufer
"My experience with everyone here has been absolutely amazing. My wife and I were looking for new insurance and the team here made it easy for us to do and beat our rate at progressive. I am very happy I have switched."
We responded:
"Timothy, we are so glad we could make shopping for car insurance a pleasant experience! That means so much to our team."
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Caitlin Finch

July 28, 2020

5  out of  5
rating by Caitlin Finch
"We were diamond members with Progressive and was looking for better rates when we made the switch. The team was able to take all our info and beat Progressives rates! You can tell they are family and treat you like people and not a number or status! The customer service is top notch and they are extremely easy to work with. Also love that recently they gave an account credit due to Covid witch helped our family greatly. They are always checking rates and looking out for us as customers. Could not recommend this family of agents more!"
We responded:
"Thank you for the glowing review, Caitlin! We are so happy that our team was able to help you with your auto insurance needs while also making you feel like family."
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izzy

July 8, 2020

5  out of  5
rating by izzy
"Ashley was amazing, and worked in a timely manner. She maintained professionalism, and was very respectful!!!"
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R A

March 17, 2020

5  out of  5
rating by R A
"Always helpful"
We responded:
"Thank you for the awesome 5 star review, Rick!"
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Michael Scoville

March 7, 2020

5  out of  5
rating by Michael Scoville
"Whether I go in or call on the phone, I always am greeted with kindness and respect. Jen was very helpful with getting my payment made over the phone. I have been a customer here for many years and I have never had any problems at all. I have had a few accidents in the past and the claims were taken care of quickly and my car was repaired without any hassles ever. I highly recommend Scott and State Farm for all your insurance needs."
We responded:
"Michael, it is a pleasure to have you as our customer! Thank you for the review. It means a lot to our team to know that you had a good experience with claims and would recommend us for auto insurance needs!"
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Christine Williams

March 6, 2020

5  out of  5
rating by Christine Williams
"I’ve had insurance with State Farm in Girard for over 30 years, and I’ve never been inclined to change. They have handled my home, auto, and life insurance very affordably, and their staff are always ready and willing to help and answer questions. I’d rate them at superior for all their products and services."